About Us

AliHealth Pharmacy is AliHealth's direct pharmacy business, integrating nearly one hundred Tmall stores into an online and offline healthcare service platform.

As of March 31, 2025, the pharmacy continued to broaden supply with industry partners and improve merchandising efficiency, while active consumers, ARPU and online SKU coverage all grew.

The pharmacy follows the principles of authenticity, affordability, professionalism and trust, serving consumers across Tmall, Taobao, Alipay and Ele.me with medicines and healthcare products.

Tmall Health is AliHealth's healthcare marketplace, bringing together brand stores, pharmacy chains and merchants across medical devices, wellness, contact lenses and medical aesthetics.

Supported by the Tmall and Taobao ecosystem, it improves selection, content and fulfillment for merchants while giving consumers convenient access to trusted healthcare products and services.

AliHealth Medical Services works with doctors, pharmacists and nutritionists to provide online consultations, prescription renewals, medication guidance, chronic disease management and health advice.

By connecting hospitals, clinicians and patients, the service extends the reach of digital healthcare and makes quality care more accessible.

Xiaolu TCM is AliHealth's digital traditional Chinese medicine platform, connecting licensed practitioners with users for consultations, prescriptions, herbal preparation and follow-up care.

It uses digital tools to extend the value of traditional Chinese medicine and make standardized care more convenient.

Ali-Doctor is AliHealth's medical foundation model and AI application platform for clinical decision support, personal health assistance and pharmaceutical knowledge agents.

Built on AliHealth's medical and real-world data, the model is aligned and safeguarded for healthcare use cases including triage, medication guidance, chronic disease management and report interpretation.

For consumers, Ali-Doctor provides round-the-clock medical assistance. For partners, it offers model APIs, agents and industry solutions for hospitals, pharmaceutical companies, insurers and public-sector organizations.

Trusted Tracking is AliHealth's third-party pharmaceutical traceability platform, covering data from production and distribution through the point of sale with one code per item.

Digital tracking and data services help create a safer, more transparent pharmaceutical supply chain that consumers can verify by scanning each pack.

AliHealth provides digital solutions for hospitals, pharmaceutical companies, insurers and public-sector clients, including internet hospitals, prescription circulation, smart supply chains, health data and AI capabilities.

Using Alibaba's technology foundation and AliHealth's healthcare ecosystem, these services improve industry efficiency and support a more inclusive smart healthcare system.